Frequently Asked Questions


New here?

If you’re not sure where to begin, this is the simplest way in:

  1. Head to the Weekly Suggested Schedule

  2. Choose just 1–2 sessions to start with

  3. Keep your first week light and see how your body feels

  4. Focus on movement quality over intensity

This platform is designed to support real life, not perfection. Start small, stay consistent, and build from there.


Training & Programming

I’m not sure what workouts to do, where should I start?

For variety and to ensure a balanced training program across a week, I suggest you start with the Weekly Suggested Schedule.

Each week, I provide a balanced structure across strength, mobility, and conditioning to help remove the guesswork from your training.

It’s there to guide you if you want structure, or help you stay consistent if you tend to overthink what to do next.


Do I have to follow the weekly schedule exactly?

No you don't!

The schedule is a guide, not a requirement.

You’re encouraged to adjust sessions to suit your energy, lifestyle, and recovery needs. The goal is to maintain a balanced weekly training load, not to follow a rigid day-by-day plan.

Always prioritise how your body is feeling on the day.


I’m new or returning after time off, will this suit me?

The platform is designed to be adaptable for different levels of experience.

If you’re returning after a break or starting fresh, I recommend:

  • Beginning with lower intensity sessions

  • Taking rest breaks as needed

  • Progressing gradually over time

You can scale sessions up or down at any point.


How do I get the most out of the studio?

A simple approach works best:

  • Aim for consistency over intensity (2–4 sessions per week is a great baseline)

  • Prioritise control and technique

  • Use the weekly schedule as your anchor

  • Repeat sessions you enjoy and feel good in

Sustainable progress comes from repetition, not pressure.


Safety & Responsibility

Important safety information & waiver

All content, classes, and programs are provided for general fitness and educational purposes only.

By participating, you acknowledge and agree that:

  • You are responsible for your own body, health, and participation at all times

  • You will only perform movements that feel appropriate and safe for your body

  • You will modify, pause, or stop exercises if anything causes pain, discomfort, or concern

  • You should seek medical clearance before starting any new exercise program if you are unsure about your suitability

Participation is at your own risk.

Performance Pilates & Yoga PTY LTD accepts no liability for injury, loss, or damage arising from participation in any content, to the extent permitted by law.

If you are unsure at any point, please choose the safer option or seek professional advice.


Account & Membership

How do I manage my subscription?

You can update your payment details, change your plan, or cancel your membership at any time via the “Your Account” button on the website.


Cancellations & refunds

You may cancel your membership at any time via your account settings.

Access will remain active until the end of your current billing period.

Please note that refunds are not provided for partially used billing periods.

If you choose to cancel, feedback is always welcome and appreciated as it helps improve the platform.


Support

How can I contact you?

For any questions or support, please email: hello@workinwithstef.com

Response times:

  • Weekdays: within 24 hours

  • Weekends & public holidays: within 48 hours


Want to support the studio?

If you’re enjoying your experience, leaving a Google review is a simple way to support a small business and is genuinely appreciated.

Your account

What equipment will you need for the program?

You can modify training sessions to be body weight only, and I do my best in most training sessions to explain what you would do without equipment, however, for greater results, you will want to invest in some small pieces of equipment.

Watch the video for full explanations, or take note of the shopping list below:



  • A Yoga Mat.


  • A set of lightweight dumbbells for Pilates and Barre (2 kgs or less).


  • A set of heavier dumbbells for Strength Training (mine are 5kgs for reference).


  • A kettlebell or two (I have a 10kg for upper body and a 16kg for lower body for reference).


  • A resistance band (also known as a "booty band").


  • A Pilates Mini-Ball.


  • A set of ankle weights (0.5 kgs - 1kg is good. Heavier than that can be very challenging).


  • A Pilates circle (also known as a magic circle). This is used in limited classes so non-essential.


  • A foam roller and myofascial release ball (a lacrosse or tennis ball is fine).


  • 2 x Yoga Blocks.


  • A yoga bolster or a cushion.


  • A yoga strap. 


  • A ballet barre, or something you can use as a ballet barre like a chair, a table, your couch, or even a wall.