TERMS AND CONDITIONS OF USE
Performance Pilates & Yoga PTY LTD
ABN: 41 621 988 074
(Trading as Workin’ With Stef)
Last Updated: 20/4/2026
1. INTRODUCTION
Welcome to Workin’ With Stef (“Company”, “We”, “Us”, “Our”).
These Terms and Conditions govern your use of our website, online studio, programs, classes, memberships, and any related services (“Offering”).
By accessing, purchasing, or using any part of our Offering, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services.
2. ELIGIBILITY
You must be at least 18 years of age to use our Offering. By using this website, you confirm that you meet this requirement.
3. GENERAL USE OF WEBSITE & OFFERINGS
All content is provided for educational and informational purposes only.
Our fitness, yoga, pilates, barre, and coaching programs:
Are not a substitute for medical advice, diagnosis, or treatment
Should be undertaken at your own risk
Require you to consult a healthcare professional before beginning if you have any concerns
We reserve the right to modify or discontinue any part of the Offering at any time.
4. USER ACCOUNT
To access certain services, you may be required to create an account.
You agree to:
Keep your login details secure
Be responsible for all activity under your account
Notify us immediately of any unauthorised use
5. INTELLECTUAL PROPERTY
All content including (but not limited to):
Videos
Workouts and programs
Graphics and branding
Written materials
are the property of Performance Pilates & Yoga PTY LTD.
You are granted a limited, non-transferable, non-exclusive licence for personal use only.
You may NOT:
Share your login or access with others
Reproduce, distribute, or resell content
Use materials for commercial purposes
6. PURCHASES, PAYMENTS & SUBSCRIPTIONS
By purchasing any Offering, you agree to:
Pay all fees as displayed at checkout
Provide accurate payment details
Authorise us to charge your selected payment method
Recurring Memberships
If you purchase a subscription:
Payments will automatically renew unless cancelled
You are responsible for cancelling prior to your next billing cycle
7. REFUNDS & CANCELLATIONS
Unless otherwise stated:
All sales are final
No refunds will be issued for change of mind
No refunds for partial membership periods
This is subject to your rights under Australian Consumer Law.
8. HEALTH, FITNESS & ASSUMPTION OF RISK
By participating in our programs, you acknowledge:
Exercise involves inherent risks, including injury or illness
You are voluntarily participating at your own risk
You are responsible for monitoring your own physical condition
You confirm that:
You are medically fit to participate
You will stop immediately if you feel pain, discomfort, or unwell
9. WAIVER & RELEASE OF LIABILITY
To the maximum extent permitted by law, you:
Release Performance Pilates & Yoga PTY LTD from all liability for injury, loss, or damage arising from your participation
Agree not to bring any claims against us except in cases of gross negligence
This includes (but is not limited to):
Injuries sustained during workouts
Misuse of program content
Failure to follow instructions
10. LIMITATION OF LIABILITY
We are not liable for:
Indirect or consequential loss
Loss of income, business, or data
Interruptions to service or platform issues
All services are provided “as is” without warranties of any kind.
11. TECHNOLOGY DISCLAIMER
We use third-party platforms to deliver our services.
We are not responsible for:
Platform outages
Payment processor errors
Technical issues outside our control
12. USER CONDUCT
You agree not to:
Share access to your account
Post harmful, abusive, or illegal content
Use our Offering for unlawful purposes
We reserve the right to terminate access without notice if these Terms are breached.
13. USER CONTENT & MEDIA RELEASE
If you submit content (e.g. comments, testimonials, photos):
You grant us a non-exclusive, royalty-free licence to use, reproduce, and share this content for business and marketing purposes.
If you appear in any recorded sessions:
You consent to potential use for marketing
You may withdraw consent in writing (future use only)
14. CONFIDENTIALITY
While we respect your privacy, you acknowledge that:
Online environments are not fully confidential
Group interactions may be visible to others
15. INDEMNIFICATION
You agree to indemnify and hold harmless Performance Pilates & Yoga PTY LTD from any claims, damages, or expenses arising from:
Your use of the Offering
Your breach of these Terms
Your actions during participation
16. TERMINATION
We reserve the right to:
Suspend or terminate your access at any time
Do so without refund if Terms are breached
You may cancel your membership at any time, but outstanding payments remain due.
17. CHARGEBACKS
You agree to contact us first to resolve any payment issues before initiating a chargeback.
18. DISPUTE RESOLUTION
In the event of a dispute:
Both parties agree to attempt resolution via mediation before legal action
19. GOVERNING LAW
These Terms are governed by the laws of Australia.
You submit to the jurisdiction of courts in Queensland, Australia.
20. CHANGES TO TERMS
We may update these Terms at any time.
Continued use of the Offering constitutes acceptance of the updated Terms.
21. SEVERABILITY
If any provision is found unenforceable, the remaining Terms remain in effect.
22. ENTIRE AGREEMENT
These Terms, along with our Privacy Policy, constitute the entire agreement between you and us.
23. CLICK-WRAP ACCEPTANCE
By purchasing, subscribing, or ticking the acceptance box, you:
Confirm you have read and understood these Terms
Agree to be legally bound by them
Acknowledge this constitutes your electronic signature
24. CONTACT
For any questions, please contact:
hello@workinwithstef.com
PRIVACY POLICY
Performance Pilates & Yoga PTY LTD
(Trading as Workin’ With Stef)
Last Updated: 20/4/2026
1. INTRODUCTION
Performance Pilates & Yoga PTY LTD (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website, online studio, programs, memberships, and related services (“Service”).
By using our Service, you agree to the terms of this Privacy Policy.
2. WHAT PERSONAL INFORMATION WE COLLECT
We may collect the following types of personal information:
Personal Details
Name
Email address
Phone number
Billing address
Account & Usage Data
Login details
Program participation and activity
Purchase history
Technical Data
IP address
Browser type
Device information
Pages visited and time spent
Health & Fitness Information (if provided)
Exercise preferences
Injuries or limitations
Health-related information you voluntarily share
3. HOW WE COLLECT YOUR INFORMATION
We collect personal information when you:
Sign up to our email list
Purchase a program or membership
Create an account
Participate in classes or online communities
Contact us directly
Use our website (via cookies and analytics)
4. HOW WE USE YOUR INFORMATION
We use your personal information to:
Provide and deliver our services
Process payments and manage memberships
Communicate with you (including support and updates)
Send marketing emails (where you have consented)
Improve our programs, website, and user experience
Ensure safety and suitability of participation in fitness activities
5. EMAIL MARKETING & COMMUNICATIONS
By signing up or purchasing, you may receive emails from us including:
Program updates
Newsletters
Promotions and offers
You can unsubscribe at any time by clicking the unsubscribe link in any email.
We comply with the Spam Act 2003 (Cth).
6. COOKIES & ANALYTICS
We use cookies and similar technologies to:
Understand how users interact with our website
Improve functionality and performance
Provide a better user experience
You can disable cookies through your browser settings, but this may affect functionality.
7. THIRD-PARTY SERVICES
We may use trusted third-party providers to operate our business, including:
Payment processors (e.g. Stripe, PayPal)
Email marketing platforms
Website hosting platforms
Analytics tools
These providers may have access to your personal information only to perform services on our behalf and are required to protect it.
Some of these providers may store data overseas.
8. DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information:
To service providers assisting us in operating our business
Where required by law
To protect our legal rights
We do not sell your personal information.
9. DATA STORAGE & SECURITY
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. ACCESS & CORRECTION
Under the Privacy Act 1988 (Cth), you have the right to:
Request access to your personal information
Request correction of inaccurate or outdated information
To do so, please contact us using the details below.
11. OVERSEAS DISCLOSURE
Some of our third-party providers may store or process your data outside Australia.
By using our Service, you consent to this disclosure.
12. RETENTION OF DATA
We retain your personal information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
13. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
14. LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
15. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be effective upon posting on this page. Continued use of our Service constitutes acceptance of the updated policy.
16. CONTACT US
If you have any questions or requests regarding this Privacy Policy, please contact: